Purpose-Built for Hajj & Umrah HotelsIncluded for Travel Agency & Hybrid

Manage 1,000 allotment rooms as easily as 10.

No spreadsheets. No overbooking. No missed release deadlines. Sutahi manages your allotments across all contracted hotels from one dashboard — with auto-release and real-time pickup tracking.

3–5M
Hajj pilgrims annually
6.5M
Umrah pilgrims in Q1 2025 alone
90%+
Year-round occupancy in Makkah
3–5×
Rate premium during Hajj season

Why Traditional Allotment Management Costs Hotels & Agencies

Travel Agencies Struggling with Excel

Agencies managing 50+ hotel allotments in spreadsheets — no real-time visibility, no alerts, endless manual errors.

Missed Release Deadlines = Lost Revenue

Allotment not released on time returns to the hotel unused. Low pickup means direct revenue loss with no recovery.

Hajj Season: Hundreds of Contracts at Once

Millions of pilgrims need accommodation near Masjid al-Haram. Hotels juggle hundreds of allotment contracts simultaneously during a matter of weeks.

Over-Allocation = Guest Walks at Check-in

Selling the same room block to two agencies ends with a guest arriving to no room. Irreparable reputation damage.

Every Allotment Type You Need — In One System

Soft

Soft Allotment

Agency sells from a shared pool — hotel can also sell the same rooms. Highest flexibility, best for smaller agencies.

Hard

Hard Allotment

Fixed block exclusively reserved for the agency — hotel cannot sell elsewhere. Provides full guarantee for large operators.

Free

Free-Sale

Unlimited selling up to full capacity — for trusted large agencies. No allotment tracking, maximum selling flexibility.

Comp

Complementary Rooms

Zero-rate rooms for press, staff, or inspectors. Managed within the same allotment system with ZATCA-compliant zero-value invoices.

Everything You Need to Manage Allotments Professionally

Pickup Tracking & Wash Rate Analysis

See rooms actually booked vs. allocated in real time. Wash rate analysis helps you negotiate better future contracts.

Auto-Release Scheduler

Rooms automatically return to general inventory at the agreed release date — never again miss a manual release process.

Hajj/Umrah Pricing Templates

Pre-defined rate bands for Hajj, Umrah, and Ramadan seasons. Apply pricing bands across all allotments in one click.

Agent Commission Automation

Auto-calculate, deduct, and generate settlement invoices at each settlement cycle — no manual number-crunching.

Digital Contract Management

Digital allotment contracts with e-signature. Contract dates, release dates, and wash rate terms — all stored and tracked.

ZATCA Settlement Invoices

B2B settlement invoice auto-generated at each agency settlement cycle and submitted to ZATCA for clearance immediately.

Hajj & Umrah Season

Sutahi's allotment system was designed specifically for Hajj & Umrah operators

Between 3–5 million pilgrims need accommodation near Masjid al-Haram and Masjid al-Nabawi. Hotels in Makkah and Madinah manage hundreds of allotment contracts simultaneously during peak weeks.

Precision Release Periods
Set different release dates for early, main, and return Hajj groups. Auto-release runs around the clock.
Real-Time Pickup Tracking
See each Hajj operator's pickup rate in real time. Instant alerts when approaching capacity limits.
Confirmed Blocks & Waitlists
Clear separation between confirmed blocks and waitlists. When rooms release, waitlisted groups auto-convert to confirmed bookings.
Nusuk Integration
Sync pilgrim data directly from the Ministry of Hajj's official platform. Arrivals appear automatically without manual data entry.
A challenge unique in the world: In a matter of weeks, millions of pilgrims arrive at hotels within a 5-kilometer radius. No allotment management system in the world is designed for this scenario — except Sutahi.

Manage All Your Contracted Hotels From One Place

Travel agencies need unified visibility across dozens of contracted hotels — with real-time availability before selling to clients.

Contracted Hotel Catalog
Starter: 10 hotels Pro: 30 hotels Business & Enterprise: Unlimited
Real-Time Availability Check Before Selling
Never sell what you don't have. Check live allotment availability instantly in your agency dashboard.
Client Invoice Separate from Settlement Invoice
Client invoice and hotel settlement invoice — both auto-generated and ZATCA-compliant.
Consolidated Multi-Property Reports
Occupancy, revenue, pickup rate — across all your contracted hotels in one consolidated report.
Agency Allotment Dashboard
Live
Makkah Grand Hotel
78%
Madinah Rose Suites
45%
Jeddah Marina View
92%
Riyadh Business Inn
33%

Allotment Included for Agencies — Add-On for Hotel Owners

Hotel Owners
+99 SAR/mo
Add-on module

To add allotment management capability to their existing plan

Travel Agencies
Included
Always included

Automatically included in Travel Agency and Hybrid plans

Hybrid
Included
Always included

Owned hotels + contracted hotels in one unified dashboard

* Base plan pricing: Starter 149 SAR · Pro 299 SAR · Business 599 SAR · Enterprise 999+ SAR/month

Everything You Need to Know About Allotment Management

You define the release date in the allotment contract (e.g., 14 days before check-in). When that date arrives, Sutahi automatically returns unsold rooms to general inventory — the hotel can sell them immediately with zero manual action. The agency receives a notification before the release date.

Yes. Each allotment contract carries its own rate settings — including rate type (net, cost+, revenue share) and commission rate and minimum stay. You can also apply Hajj/Umrah pricing templates to specific agency tiers only.

Hotels in Makkah and Madinah define room blocks per Hajj operator. Sutahi tracks rooms booked vs. group quota, shows group waitlists, and issues group vouchers for each arriving pilgrim group. Nusuk data sync integrates arrival data automatically.

Yes. Travel agencies see allotments across all their contracted hotels in one dashboard. A single allotment contract can cover multiple hotels with different allocation per property. Consolidated reports show total occupancy across all properties.

Built for Saudi Hotels & Hajj Season

Book a Demo with Our Allotment Team

Allotment management is complex — let us walk you through setup step by step. Full setup takes less than one business day.

14-day free trial · No credit card required · Dedicated onboarding support