Enterprise Hotel Management at Any Scale
Unlimited hotels. One dashboard. Central ZATCA compliance, reporting, and dynamic pricing across your entire Saudi portfolio.
Custom enterprise pricing. Dedicated account manager.
Built for large portfolios from day one
Unlimited Hotels & Rooms
No artificial limits on properties, rooms, or users. Manage 10, 50, or 200 hotels from a single Sutahi account. Add new properties in minutes.
Central ZATCA Reporting
Every property generates its own ZATCA-compliant invoices with property-level CSID. Chain-level VAT report across all properties in one export.
Property & Chain Analytics
Drill into a single property or view consolidated chain-level metrics: RevPAR, ADR, occupancy, revenue by segment — all in one dashboard.
Dedicated Account Manager
Enterprise clients get a named account manager, priority support SLA, custom onboarding, and quarterly business reviews.
The tools large chains need
Single Sign-On (SSO)
Connect Sutahi to your corporate identity provider — Active Directory, Okta, or SAML 2.0. Staff log in once, access all hotels.
Role-Based Access Control
Define custom roles per hotel or across the chain. Front desk, housekeeping, revenue manager, regional GM — each sees exactly what they need.
API Access
Full REST API access for custom integrations. Connect your ERP, POS, loyalty program, or BI tool directly to Sutahi data.
Consolidated Financial Reporting
P&L across all properties. Revenue by hotel, segment, and room type. ZATCA VAT return pre-calculated for every property in one report.
Shomoos Bulk Reporting
Chain-level Shomoos compliance dashboard. View submission status across all hotels, failed reports, and retry from one screen.
Custom Integrations
Enterprise clients get custom integration support for OTAs, GDS, channel managers, accounting systems, and government platforms.
Saudi government compliance across every property
Per-Property ZATCA CSID
Each hotel has its own Cryptographic Stamp Identifier (CSID) issued by ZATCA. Invoices are signed per property — no cross-property invoice mixing. The ZATCA audit trail is clean.
Chain-Level VAT Aggregation
After clearing per-property ZATCA invoices, Sutahi aggregates VAT positions across the chain for the monthly VAT return. Output VAT, input VAT, and net payable — all in one report.
Municipality Tax by Property Star Rating
5-star properties pay 5% municipality tax. Below 5-star pay 2.5%. In a mixed portfolio, Sutahi applies the correct rate per property automatically — no manual rate management.
Shomoos at Scale
Guest identity reporting scales with your portfolio. Each property reports to MOI independently. Chain-level dashboard shows submission status, retry queue, and compliance rate.
Custom pricing for your chain
Based on number of properties, rooms, and users
- Unlimited hotels, rooms & users
- Per-property ZATCA CSID
- Consolidated VAT report
- SSO (SAML 2.0 / Okta)
- Full API access
- Custom integrations
- Dedicated account manager
- Guaranteed SLA
Hotel chains have different needs — different property counts, room sizes, and integration scope. Custom pricing ensures you pay only for what you need.
Custom onboarding includes data migration, per-property ZATCA configuration, SSO setup, staff training, and first business review session.
Yes. Business at SAR 599/month supports up to 5 hotels and 50 users. Contact us if your portfolio fits between Business and Enterprise.
Questions hotel chain managers ask
Business supports up to 5 hotels and 500 rooms. Enterprise is unlimited — any number of hotels, rooms, and users. Enterprise also includes SSO, API access, custom integrations, a dedicated account manager, and a guaranteed SLA.
Each property generates its own ZATCA-cleared invoices. At end of month, Sutahi aggregates the VAT positions across all properties — output VAT, input VAT, and net payable — into a consolidated VAT return report.
Yes. Adding a new property takes under an hour — create the hotel account, set up rooms, import data. The new hotel inherits chain settings and compliance requirements automatically.
Yes. Channel manager integration is available per property, allowing each hotel to connect to OTAs, GDS, and direct distribution channels. Inventory syncs per hotel.
Every hotel that issues invoices under its own name needs its own CSID — even as part of a chain. The exception is travel agencies invoicing under the parent company name — where a single company-level CSID is used.
Ready to scale your portfolio?
Talk to our enterprise sales team. We'll build a custom plan for you.