Purpose-Built for Hajj Season
From allotment contracts with Hajj operators to Nusuk integration to bulk check-in of 500 pilgrims — Sutahi handles the holiest season in hospitality.
Trusted by hotels in Makkah and Madinah
Why Hajj season demands its own system
5 features built for Hajj & Umrah hotels
Hajj Allotment Management
Set room blocks for Hajj operators, Nusuk packages, and direct bookings. Auto-manage availability by quota type. Override and reallocate rooms in real time when groups shift.
Nusuk Integration
Ministry of Hajj official pilgrim management platform. Sync pilgrim booking data directly from Nusuk to your front desk. No manual data entry — arrivals appear automatically.
Bulk Check-in
Process 50 to 500 pilgrim check-ins from a group manifest. Room assignment by gender and mahram group. Print all key cards in one batch. Clock-in 500 pilgrims in under 20 minutes.
NTMP Government Reporting
Automatic daily reporting to the National Tourism Management Platform as required by Saudi Tourism Authority. Occupancy, nationality breakdowns, and revenue — submitted on schedule without manual work.
Multilingual Guest Comms
Guest confirmations, invoices, and check-in receipts in Arabic, English, Urdu, Indonesian, and Bahasa Malaysia — the five most common pilgrim languages. Templates configurable per language.
Work smart throughout the year
Ramadan
Pre-Hajj prep
High Umrah traffic. Prepare allotments.
Hajj Season
Peak — 100% occupancy
2.5M+ pilgrims. Max rates. Bulk check-in.
Post-Hajj
Revenue consolidation
ZATCA VAT returns. Commission settlements.
Umrah Season
Year-round
Steady demand. Multi-language comms.
ZATCA built in — even for Hajj hotels
Hajj hotels issue thousands of invoices in a few short weeks. Sutahi handles B2B and B2C classification, corporate clearance before invoice delivery, and consumer reporting within 24 hours — automatically. Each hotel gets its own CSID.
Communicate with pilgrims in their language
Booking confirmations, invoices, and welcome messages in five languages. Supported languages are the most common among pilgrims.
Trusted by hotels in Makkah and Madinah
From the largest hotel towers beside the Grand Mosque to furnished apartments in Madinah.
Compare Hajj hotel management systems
| Feature | Sutahi | Oracle OPERA | Hotelogix | Manual |
|---|---|---|---|---|
| Bulk Check-in (500+ pilgrims) | Partial | |||
| Nusuk Integration | ||||
| NTMP Automated Reporting | ||||
| Hajj Allotment Management | Partial | |||
| ZATCA Phase 2 Invoicing | ||||
| Arabic-First UI | ||||
| Per-Hotel CSID Management | ||||
| Seasonal Dynamic Pricing | Partial | |||
| Hijri Calendar | ||||
| SAR Pricing |
Oracle serves luxury chains only at custom pricing. Hotelogix lacks Hajj-specific features. No other system combines all of this in one platform.
Plans that fit your hotel size
- 1 hotel
- Up to 20 rooms
- ZATCA + NTMP included
- Hijri calendar
- Up to 2 hotels
- Up to 100 rooms
- Housekeeping + HR
- Dynamic pricing
- Bulk check-in
- Up to 5 hotels
- Up to 500 rooms
- Allotment management
- Channel manager
- Advanced analytics
Large Hajj hotel operators: Contact us for custom Enterprise plans with unlimited hotels and dedicated support.
Common questions about Hajj & Umrah hotel management
Yes. Sutahi processes bulk check-in from group manifests — assign rooms by gender and mahram group, print all key cards in one batch. You can check in 500 pilgrims in under 20 minutes.
Sutahi syncs with the Ministry of Hajj official Nusuk platform. Pilgrim booking data appears automatically at your front desk — no manual data entry. When a pilgrim arrives through Nusuk, your system already knows.
NTMP reporting is fully automated. Occupancy, nationality breakdown, and revenue data are submitted automatically to the National Tourism Management Platform as required by the Saudi Tourism Authority.
Set up dynamic pricing rules for Hajj season, Umrah, Ramadan, and shoulder periods. Automatically increase rates 3-5x during Hajj week. Link allotment rates to agency contracts.
Yes. Multi-property dashboard with live occupancy per hotel. Each hotel gets its own CSID for ZATCA invoicing. Business plan (5 hotels) or Enterprise plan (unlimited).
Start with Sutahi at least 2 months before. Set up allotment contracts, configure seasonal rates, register with ZATCA, and test bulk check-in. Our team runs a dedicated 30-minute Hajj setup session.
Preparing for Hajj season? Setup in under 2 hours.
Book a Hajj-focused demo with our team.