Guest Portal — Let Guests Manage Their Own Booking
Online check-in, booking modification, invoice download, and pre-arrival upsells — without calling the front desk.
Everything a Guest Needs — Without Waiting
View Booking Details
Guests view their booking confirmation, room details, and cancellation policy — anytime, from any device.
Modify Booking
Change stay dates, request a different room type, or add guests — subject to real-time availability.
Online Pre-Check-In
Guest completes Shomoos ID verification online before arriving — speeds up physical check-in to 2 minutes instead of 15.
Download Invoice
Guest downloads their ZATCA-compliant tax invoice directly — without calling the front desk or waiting for email.
Pre-Arrival Upsells
Room upgrade, early check-in, breakfast package, transport — automated offers 48 hours before arrival.
Late / Early Checkout Request
Guest requests flexible checkout time. Front desk receives the request and auto-responds based on room availability.
Physical Check-In in 2 Minutes — Instead of 15
The guest completes Shomoos ID verification through the web portal before arriving. ID data, digital signature, and room preferences — all ready when they walk up to the front desk.
Delivered via WhatsApp
Portal link is sent via WhatsApp immediately after booking confirmation. No app installation needed — opens directly in the guest's browser.
Arabic & English
The portal is available in both Arabic and English. Auto-detects guest preference from their phone settings — or they choose manually.
Give Your Guests the Independence They Want
Start a free trial and activate the guest portal in 5 minutes.