Built for Makkah & Madinah Hotels
The only PMS with Nusuk integration, Shomoos compliance, and Hajj season allotment management — all built in.
No credit card required. Live in 48 hours.
Four unique requirements no other PMS covers
Nusuk Integration — Mandatory
Nusuk is the official Saudi platform for Hajj and Umrah bookings. Holy city hotels must accept Nusuk reservations. Sutahi connects directly — no manual entry.
Shomoos for Every Pilgrim
Every adult guest checked in must be reported to MOI Shomoos — 190+ nationalities, bilingual names for Saudi/GCC IDs, real-time sync. Non-compliance risks your operating licence.
Hajj: From 0% to 98% Occupancy
Holy city hotels swing from near-empty shoulder periods to 100% occupancy within days. Sutahi's allotment management, agency quotas, and bulk check-in handle the surge.
Religion Field — Required
Non-Muslims cannot enter the holy cities of Makkah and Madinah. Sutahi enforces this at booking — religion field is required for Makkah/Madinah properties, with automatic restriction.
Everything a holy city hotel needs
Nusuk Channel
Direct API connection to the Ministry of Hajj and Umrah's official booking platform. Reservations flow in automatically, rooms block off, no double-booking.
Shomoos MOI Reporting
Auto-report every guest to MOI at check-in. ID validation, bilingual name enforcement for national ID/Iqama/GCC, 190+ nationalities handled. Failure alerts before they become violations.
Hajj Allotment Management
Block-release room quotas to licensed Hajj agencies. Set quotas per agency, release dates, meal plans, and group sizes. Bulk check-in handles 200-person groups in minutes.
Hijri Calendar
Reservations, check-in dates, and reports all display Hijri dates alongside Gregorian. Ramadan and Hajj season pricing rules are built on Hijri date ranges.
Dynamic Hajj Pricing
Set Hajj, Umrah, and Ramadan season rates automatically by Hijri date. Rates adjust as occupancy fills — maximize yield without manual updates.
PDPL Encrypted IDs
Pilgrim ID numbers stored encrypted (AES-256) and hashed for lookup. Full PDPL compliance for the sensitive data gathered during holy city stays.
ZATCA, Municipality Tax & NTMP — automatic
ZATCA Phase 2
UBL 2.1 XML, ECDSA digital signature, 9-tag QR, B2B synchronous clearance before buyer VAT deduction, B2C async reporting. Fully automatic at checkout.
Municipality Tax
5-star hotels: 5% on net room rate. Below 5-star: 2.5%. Municipality tax is calculated first (before VAT), then VAT is applied on (base + municipality) — the mandatory Saudi cascade.
NTMP Tourism Analytics
Every booking auto-reported to the Ministry of Tourism with visit_purpose, nationality, and check-in data. Free-text visit purpose is rejected — controlled enums only.
Plans for every holy city hotel size
Up to 20 rooms · 1 hotel · ZATCA & Shomoos included
Nusuk integration + Hajj allotment management + 100 rooms
Unlimited rooms · 5 hotels · Channel manager
Questions holy city hotel managers ask
Nusuk integration is available on Pro and above. Holy city hotels typically need Pro or Business due to reservation volume and allotment management requirements.
At check-in, Sutahi automatically pushes guest data to the Shomoos API — name, ID, nationality, accommodation. Bilingual names are required for Saudi ID/Iqama/GCC. Failure status surfaces on the dashboard.
Yes. Bulk check-in lets you select a group booking, assign rooms in batch, and confirm arrival for the entire group at once. Each guest is processed individually for Shomoos purposes.
No — the religion field is only enabled for hotels in Makkah and Madinah. Other hotels don't see it. When enabled, it prevents bookings for non-Muslim guests and alerts staff.
Yes. Every guest invoice shows both Gregorian and Hijri dates per ZATCA requirements. Invoices are generated bilingually in Arabic and English.
Ready for the next Hajj season?
Start today, go live in 48 hours. No credit card required.