Nusuk Integration —
The Channel Every Makkah Hotel Needs
The official Saudi government platform is now mandatory for all Hajj and Umrah bookings since 2025. Sutahi is the only PMS with native Nusuk channel management — auto-synced rates, availability, and instant booking confirmation.
- Mandatory since 2025 — pilgrims cannot get a visa without booking via Nusuk
- 35.7M pilgrims per year — the world's largest mandatory booking channel
- No other international PMS has native Nusuk integration
What is the Nusuk Platform?
Nusuk is the official platform of the Saudi Ministry of Hajj and Umrah for managing all Hajj and Umrah pilgrimages. Since 2025, all international pilgrims must book their accommodation through the Nusuk Masar app before applying for their visa.
Official Government Platform
Launched by Saudi Ministry of Hajj and Umrah as part of Vision 2030 to digitize pilgrim services.
Nusuk Masar App
Pilgrims book accommodation directly through the Nusuk Masar app. Your hotel must appear in the app to receive pilgrims.
Visa Prerequisite
Booking accommodation via Nusuk is a prerequisite for issuing a Hajj or Umrah visa. No registration = no pilgrims.
World's Largest Mandatory Channel
With 35.7M pilgrims annually, Nusuk is the world's largest mandatory booking channel for any hotel.
How Sutahi's Nusuk Integration Works
Set up once. After that, everything is automatic.
Connect Your Nusuk Account
Enter your Nusuk-registered hotel credentials once. Sutahi handles the secure connection to the official Nusuk API.
Sync Rates & Availability
Any room or rate change inside Sutahi is automatically pushed to Nusuk within minutes — no manual portal login.
Receive Pilgrim Bookings Instantly
Pilgrim bookings from the Nusuk Masar app arrive directly in Sutahi and are added to your allocation calendar automatically.
Instant Electronic Confirmation
Every booking is confirmed instantly. No delay, no manual review. Confirmation code returns to the pilgrim's app in seconds.
What You Gain with Nusuk in Sutahi
Zero Manual Nusuk Portal Logins
Everything happens inside Sutahi. Rates, availability, and bookings — all automatically synchronized with Nusuk.
Prevents Double-Booking
Room inventory across Sutahi, Nusuk, and all other channels is unified in real time. Nusuk bookings close availability instantly.
Pilgrim Group Management
Hajj and Umrah group bookings are managed natively inside Sutahi with individual pilgrim tracking.
Automatic ZATCA Invoices for Pilgrims
Every pilgrim checkout auto-generates a ZATCA tax invoice with QR code — no additional steps required.
Automatic Shomoos Reporting
Every pilgrim's identity is reported to MOI on check-in automatically — no manual work required.
Hajj & Umrah Season Analytics
Occupancy rates, average revenue, and capacity by season — all in one dashboard.
Nusuk + ZATCA + Shomoos — Three Mandates, One System
Hotels in Makkah and Madinah face three simultaneous government mandates. Sutahi is the only system that manages all three together.
Nusuk Integration Questions
Your Makkah or Madinah Hotel Needs Nusuk Today
Don't miss the next Hajj season. Contact us and we'll set up full Nusuk integration for your hotel.